Designed to be easy to promote and remember, these five-digit codes are an ideal, cost-effective way for customers to get in touch with your business. The use of unique short codes and keywords makes it easier than ever for customers to remember your company contact details. Customers only have to send a short SMS or keyword to your registered short code to start an interaction with your business. This also eliminates the need for a large inbound call centre with our ability to push real-time responses to your company either via an email or an HTTP request.
Short codes are widely used from donations, television programme voting, and more. The option to integrate airtime and mobile data rewards exists to ensure consumer interaction, adding even more value to your mobile marketing campaigns. Use the short codes page on our Plugin platform to set up keywords, responses and track all incoming messages or configure your own endpoint to enable us to push all replies to your call centre software, CRM or the like.
The cost to the customer to submit a message to a standard rated code is the same cost as a standard SMS.
Earn revenue with available rate bands up to R30.
Allow customers without a positive airtime balance to engage with your brand.