USSD (*120*25225# @ R0.20/20 seconds)
Connect Mobile has developed a robust USSD Application server and we offer USSD services within South Africa and Namibia (MTC network). USSD or Unstructured Supplementary Service Data is a live two-way interaction service that allows you to display text on a user’s handset. It also enables the user to interact with different screens in the same way that you dial USSD codes to check your airtime balance. USSD is not mobile device dependent.
USSD covers a wide variety of applications where interaction with a human voice is not required. This includes surveys, competitions and lead generation campaigns. It features prominently in the financial services industry and forms the backbone of most of the mobile banking services offered by the major banks. You can combine USSD with other mobile services such as SMS. With this an airtime voucher can be sent to the customer as a reward for their participation and for providing information in a survey.
Content for USSD can be customised according to the info the customer has entered and if requested, dropped sessions can be picked up wherever they left off. Depending on the length of the USSD application, communication with the customer can be completed in just a few seconds at a rate of only 20c/20sec. Responses are obtained in real time with full reporting available. We provide the following options: