SHORT CODES (45984)

A Mobile Originated SMS (MOSMS) is a message originating from a user’s mobile device, directed at your company.  Combined with a short code (e.g. 45984) it is an ideal, cost-effective way for customers to get in touch with your business.  This eliminates the need for a large inbound call center as these SMSs arrive directly at your company either as an e-mail or an HTTP request.  The use of unique short codes and keywords makes it easier for customers to remember contact details of your company.   Responses are obtained in real time with full reporting available.  We provide the following options within South Africa and Namibia (MTC network):

Standard

The cost to the customer to submit a message to a standard rated code is the same cost as a standard SMS.

Premium

Rate bands up to R1.50 are available for clients that wish to run a competition and earn revenue share to either cover costs of running the promo or to fund the prize.

Reverse Billed

By making use of a reverse billed short code you ensure that even those without a positive airtime balance can engage with your brand or enter your competition.  Most educational institutions prefer this option as a means for students to communicate at no cost to them.

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OUR TESTIMONIALS

I’m a reseller of bulk SMS and other services and was in the market for a tool to increase my SMS sales, Genius SMS was the answer. I’ve been a client for many years now and enjoy the way they approach product development with the end-user in mind.

Chris Balak, PC2SMS

In this digital age we as a business require ‘clever’ content to encourage potential leads to engage with our suite of brands – Genius SMS is a terrific tool! The fact that one can add an opt-out link using Genius SMS allows my customers to send campaigns to any destination, regardless of whether it is a two-way message or not, while adhering to privacy laws in most countries. This feature has opened up new markets for my business.

Gary Berman, GAS Marketing Automation

The level of customer service that I receive from the Connect team is excellent. They’re not only quick to respond to requests but also always happy to go the extra mile. They are the kings and queens of customer service!

Charlene McKenzie, Tixsa
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